onTicket
onTicket is building a modern ticketing platform that connects people with live experiences, from pop to theatre, from comedy to sport.
We work closely with organisers, venues and agencies, focusing on long-term partnerships, clear processes and respectful collaboration. This creates an ecosystem that supports fans, artists and organisers alike.
Our mission: make events visible and tickets accessible, reliable and pleasant to book. We combine technology with service so that buying is easy and the anticipation starts early.
As a team we are curious, fast and detail-oriented, with a focus on quality, accessibility and a clean, fair ticket purchase. That’s onTicket.
Official & reliable
We bundle official allocations directly from organisers and venues. This avoids duplicate listings, ensures valid tickets and lets us communicate changes such as rescheduled dates transparently.
Simple & fast
Intuitive search and a responsive seating plan get you to fixed seats in just a few clicks. Wishlist, filters by city/date/genre and clear information help you decide quickly, without detours.
Fair & transparent
Prices, fees and availability are shown clearly before purchase, with no hidden surprises at checkout. You can see early which options exist and what your ticket will cost in the end.
Secure payment
Payments are handled via PCI-compliant providers; 3-D Secure is supported where available. Your data is processed according to current standards so you can book with peace of mind.
Every seat counts.
Precise seating plans & clear sight lines, so you know what you’re getting.
How it works
1
Find
Search by genre, city, date.2
Choose
View seating plan & secure seats.3
Pay
Card, instant transfer, wallet & more.4
Enter
Mobile ticket or print-at-home.How to get tickets
Web platform
Fast, low-barrier, optimised for desktop & mobile.Service hotline
Empathetic advice on selection, payment & delivery.onTicket app
Favourites, push notifications for presales, tickets always with you.On-site partners
Selected shops & partner outlets for in-person purchase.Payment security
PCI-DSS, 3-D Secure & strong encryption.Ticket integrity
Official allocations & unique QR codes.Data protection
GDPR-compliant processing & clear opt-ins.Accessibility
We build onTicket so that everyone can join. Accessibility is not an add-on for us, but a core principle. That’s why we focus on clear contrasts, intuitive navigation and clean code that works with screen readers. Many events have specific requirements: companion seats for wheelchair users, information on sight lines, age ratings or acoustic support in the venue. Where this information is available, we show it directly in the booking process, so no questions remain unanswered. We follow international standards (WCAG, WAI-ARIA) and regularly review our platform using user feedback to see how we can further improve it. Because real accessibility means: a fair, smooth experience for everyone, from the first click to the concert hall.
Team & culture
We love live culture, and that’s exactly what unites our team. Different backgrounds, expertise and personalities bring diversity to our work, but we share one thing: enthusiasm for moments you can’t stream. In our culture, openness, speed and mutual respect are what count. We work across disciplines, try new things and constantly learn. We see mistakes as an opportunity to improve products and processes. We celebrate not just big releases, but also the small details: a smart filter, a clean seating plan or a solved support ticket. Because in the end it’s always about people looking forward to a special experience, and we make sure the way there is enjoyable.
Become a partner
Organiser? Venue? Agency? Let’s work together, with flexible tools, strong reach and clear reporting.
Press
Enquiries to [email protected]. Media kit on request.
Careers
Open roles are published at Jobs
Contact
Email or contact form at Contact